Discover the recall and reactivation strategy that could generate over $700k extra per year.

Have you got a dedicated person reactivating your inactive patients every week?

Remember, an inactive patient, when reactivated, is just like a new patient!

If this strategy is implemented properly, it’s one of the most cost effective forms of marketing any practice can do to bring in new patients!

There’s a new role in the dental industry… a Client Experience Manager (CEM).

This is undoubtedly one of the most important hires you’ll ever make to rapidly grow the practice.

The CEM is meant to be one of the most senior roles in the practice.

Whatever you do, don’t try and pass the responsibilities of the CEM onto an existing team member!

AKA up-sells and cross-sells, simply change the word selling… to service, as selling is simply being of service to your clients.

Take some time to look at the value your clients are getting from your service…

If you’re not comfortable that your clients are getting at least 5x the benefit of the service you offer them compared to the benefits you get from them buying, then don’t sell it.

And if they are getting 5x the value, then stop feeling guilty about selling dental services and making money from it…. it’s just a by-product of helping people.

Now to get the entire practice to buy into this strategy and ultimately help a lot more people smile more!

A blueprint to increase new patient referrals from existing patients.

Do you ask every patient that comes into the practice for a referral?

If not, ask yourself why… What makes you feel uncomfortable about asking?

Change the word referral, to introduction.

Learn how to get the nervous system into social engagement to make it easy to ask for introductions… with every patient you see.

And remember, to get introductions, you must first become an introducer.

Learn how to get over the negative mind chatter around asking for introductions.

And exactly which questions to ask a patient for them to give you the names and numbers of their family members and friends right away.

The mind often plays tricks giving us reason why ‘now is not the right time to ask for an introduction’.

Before you know it, only a fraction of the existing happy patients are actually referring… not because they don’t want to, but because there isn’t a robust system in place to consistently get introductions.

Take this blueprint, implement consistently, and watch how many more new patients you get referred into the practice each week!